Shoulder Musculoskeletal Care Services

The Rapid Access Clinic (RAC) is a provincial program dedicated to help people with Musculoskeletal conditions.

The RAC for Shoulder Pain helps patients 18 and older living with shoulder pain and provides timely access to an assessment by an Advanced Practice Practitioner (Regulated Healthcare Professional with advanced training in orthopaedic care) within 2-4 weeks.

Referral Process

Ocean eReferralLive! Primary Care providers can now submit referrals through the Ocean. Find us in the Ocean Health Map under Mississauga Halton MSK Central Intake Program. For more information about Ocean eServices Program & how to register email

Fax Referrals – 1 (833) 230-6623 – Complete the form in full (note: only completed referrals will be accepted)

Download the referral form

Patients MUST be 18 years of age or older with shoulder painRecent or acute fracture, acute tendon rupture, infection, cancer, prior arthroplasty, isolated neck pain

Mandatory Referral Information

  • Patient Information
  • Referring Provider Information
  • Family Physician Information (if different than referring provider)
  • Reason for Referral (indication of which side is affected)
  • X-ray and ultrasound reports, completed within the last 12 months (MRIs are not accepted)
    • Mandatory X-ray Views: AP (anterior posterior), transcapular lateral and axillary lateral views

Benefits for Patients

  • Timely assessment and consultation
  • Education regarding assessment findings and treatment options
  • Individualized treatment plan
  • Patient choice of hospital, surgeon, or next available for surgical candidates

Benefits for Primary Care Providers

  • One point of contact for referrals (hip, knee, and low back pain) and clear referral criteria
  • Enhanced communication between providers
  • Assistance with conservative management of patients
  • Maintained provider and patient choice

Benefits for Surgeons

  • Increase in appropriate referrals
  • Necessary information on patient’s clinical history, physical exam findings, and indications of patient’s readiness to proceed with surgery
  • Assistance with supporting patient through education and management options during wait time for surgery

Rapid Access Clinic Location

Oakville Trafalgar Memorial Hospital
3001 Hospital Gate
Outpatient Rehab Clinic – 1st Floor North
Oakville, ON L6M 0L8

Phone: 905-845-2571 ext.4008

Orthopaedic Surgeons Halton

SurgeonHospital Site
Dr. Heather BrienOakville Trafalgar Memorial Hospital
Dr. John HaverstockOakville Trafalgar Memorial Hospital
Dr. Edward ScrivenMilton District Hospital
Dr. Vikram VenkateswaranGeorgetown Hospital

For more information click here