Shoulder HCP | Central Intake Program

Shoulder Musculoskeletal Care Services

Healthcare Providers

To support equitable access to a high quality continuum for musculoskeletal care, Ontario Health in partnership with Central Region Hospitals operates the Rapid Access Clinic (RAC) for patients with moderate to severe Osteoarthritis.

Referral Process

The RAC for Shoulder Pain helps patients 18 and older living with shoulder pain and provides timely access to an assessment by an Advanced Practice Practitioner (Regulated Healthcare Professional with advanced training in orthopaedic care) within 2-4 weeks.

RAC Shoulder referrals are currently being accepted at Halton Healthcare & Oak Valley Health within the OH Central Region.

Halton: Download Shoulder Referral Form

Central West: Download Shoulder Referral Form

Mississauga: Download Shoulder Referral Form

Humber River: Download Shoulder Referral Form

Markham Stouffville – Oak Valley: Download Shoulder Referral Form

Mandatory Referral Information

Patient Information: Last Name, First Name, DOB, OHIP, Address, Phone Number

Referring Provider: Name, Address, Phone number, Fax number, Billing number, Signature

Primary Problem: Indication of which side (left, right or bilateral) and joint (shoulder)

Diagnosis: At least one must be selected

Diagnostic Imaging Requirements: X-Ray report on the corresponding joint completed within the last 9 months, as well as an ultrasound and/OR MRI for soft tissue diagnosis completed within the last 9 months

Cumulative Patient Profile (CPP): not mandatory but Central Intake is to request for all referrals, document attempt in the Central Intake banner, if referral is otherwise complete route to RAC. Once CIP receives CPP after routing they are to attach to referral. (Mandatory for Surgeons Offices)

INCLUSION CRITERIA

EXCLUSION CRITERIA

Patients MUST be 18 years of age or older with shoulder pain

Diagnosis of Rotator cuff disorder or tear, Inflammatory arthritis, Osteoarthritis, Instability/labral tear, AC joint, Impingement syndrome, Adhesive capsulitis

Prior Arthroplasty with peri-prosthetic fracture infection, recurrent dislocation, revisions, Acute tendon rupture

Urgent Referrals Characterized by: An immediate threat to role and independence, potentially requiring hospitalization within 4 weeks

Malignancy

Active WSIB or MVA Claims

Out of Province

Ocean eServices

Primary Care providers can now submit referrals through Oceans. Find us in the Ocean Health Map under Regional Central Intake Hub – Orthopedics (OH Central)