The Rapid Access Clinic (RAC) is a provincial program dedicated to help people with Musculoskeletal conditions.
The RAC for Shoulder Pain helps patients 18 and older living with shoulder pain and provides timely access to an assessment by an Advanced Practice Practitioner (Regulated Healthcare Professional with advanced training in orthopaedic care) within 2-4 weeks. RAC Shoulder referrals are currently being accepted at Halton Healthcare & Oak Valley Health wihtin the OH Central Region.
Referral Process
Ocean eReferral – Live! Primary Care providers can now submit referrals through the Ocean. Find us in the Ocean Health Map under Regional Central Intake Hub – Orthopedics (OH Central)
For more information about Ocean eServices Program & how to register email eReferral@ehealthce.ca
| INCULSION CRITERIA | EXCLUSION CRITERIA |
|---|---|
| Patients MUST be 18 years of age or older with shoulder pain | Recent or acute fracture, acute tendon rupture, infection, cancer, prior arthroplasty, isolated neck pain |
Mandatory Referral Information
- Patient Information
- Referring Provider Information
- Family Physician Information (if different than referring provider)
- Reason for Referral (indication of which side is affected)
- X-ray and ultrasound reports, completed within the last 12 months (MRIs are not accepted)
- Mandatory X-ray Views: AP (anterior posterior), transcapular lateral and axillary lateral views
Benefits for Patients
- Timely assessment and consultation
- Education regarding assessment findings and treatment options
- Individualized treatment plan
- Patient choice of hospital, surgeon, or next available for surgical candidates
Benefits for Primary Care Providers
- One point of contact for referrals (hip, knee, and low back pain) and clear referral criteria
- Enhanced communication between providers
- Assistance with conservative management of patients
- Maintained provider and patient choice
Benefits for Surgeons
- Increase in appropriate referrals
- Necessary information on patient’s clinical history, physical exam findings, and indications of patient’s readiness to proceed with surgery
- Assistance with supporting patient through education and management options during wait time for surgery